AI & Data Use Policy

1. Where AI Is Used

SparqOS uses large language models and related AI services to draft outcomes, generate daily briefings, score and re-rank tasks, and summarize your activity. AI assists; it does not act on your behalf. Outgoing communication, payments, and destructive actions always require your explicit approval.

2. What We Send to Model Providers

To produce a result, we send the minimum necessary context — typically the relevant outcomes, next actions, and short snippets from your workspace — to our model providers. We do not send your password, payment details, or other credentials to model providers. We do not send your full workspace history with every request.

3. No Training on Your Private Data

We do not use the contents of your private SparqOS workspaces to train foundation models or to train any model we resell. We contractually require our AI providers to disable training on our API traffic where that option is available, and we choose providers and configurations that support this.

4. Human Review

A small number of requests may be reviewed by authorized SparqOS personnel solely to investigate abuse, debug an incident you reported, or comply with law. Reviewers are bound by confidentiality obligations and may not use that content for any other purpose.

5. Accuracy & Your Responsibility

AI output can be wrong, incomplete, or out of date. SparqOS is a productivity tool, not a source of legal, financial, medical, tax, or other professional advice. You are responsible for reviewing AI-generated drafts before acting on them, sending them, or relying on them.

6. Prohibited AI Uses

You may not use SparqOS to generate content that violates our Acceptable Use Policy, including disinformation campaigns, non-consensual intimate imagery, content that sexually exploits minors, content that targets a person for harassment, or content that automates legally significant decisions about other people without qualified human review.

7. Data Residency & Retention

Your workspace data is stored with our cloud and database providers in the United States. We retain it for as long as your account is active, plus a reasonable wind-down period after cancellation. You can request export or deletion of your data at any time by emailing customerservice@smobilewireless.com.

8. Your Controls

• You can review, edit, or delete any outcome, action, or briefing at any time.
• You can disconnect integrations and revoke their access.
• You can request a full export or permanent deletion of your account and data.